Who we are
Our website address is: https://cityflatmate.com/.
Your privacy is important to us. We comply with the United Kingdom Data Protection Act. In this Privacy Policy you can read which Personal Data we process and how we store, protect and use your Personal Data. Furthermore you can read for which purposes we will use your Personal Data and how you can exercise your privacy rights.
Your Personal Data
In this Privacy Statement, your “Personal Data” means information or pieces of information that could allow you to be identified.
This privacy policy applies to your use of the flatmating Application and Website CityFlatmate (www.cityflatmate.com) and all the services that we offer you via both platforms.
Your Consent
CityFlatmate will not process, collect, use or disclose your Personal Data without your consent. Therefore, we ask you to agree to this Privacy Policy (and our terms & conditions) before you register via our App. Without registering you cannot use the services we offer via our App. By registering to the App, you agree to be bound by our terms and conditions and agree to our privacy policy.
Which Personal Data do we process?
Before you can use our App, we will ask you to register. In this respect, you will have to provide us with your name and email address, which we will process. After registering and signing in, you will be able to create your personal CityFlatmate account (“My Profile”). In this respect, you are invited to provide us with your first name, pictures of you, a description of yourself, your wishes regarding a flatmate and basic information about yourself (such as your age and place of residence). You can also choose to create you’re My Profile account through Facebook. By using Facebook Connect, you allow these platforms to share with us the (personal) data you have shared with said platforms – such as your name, pictures and friend information. We will process these data.
After creating your account, it will be visible to other members. Furthermore, we will process your IP address, login information, customer service history, time zone settings, browser language and your geographical location.
How do we use your Personal Data?
We do not sell your Personal Data to third parties. We will only share your Personal Data with other members, and only to the extent necessary to assess whether another member might be a match for you.
We will only disclose your Personal Data to third parties if we are legally obliged to do so by a statutory authority with the appropriate jurisdiction.
Data on Your Profile:
Your Profile will be visible for other members via the App. Your first name will be the identity by which you are known on the platform. The description of yourself, your wishes concerning a flatmate and basic information about yourself (such as age, profession) will be accessible via Your Profile. Members of CityFlatmate can perform targeted searches on the basis of first name, age and other information that members share via their accounts.
If you have created Your Profile using Facebook, the data you have shared with these platforms will also be linked to Your Profile. If other members have also used Facebook, you may see which mutual connections you and other members have. We advise you to be careful with sharing information via Your Profile with other members.
Your login information
We will process and store your login information to verify your identity to access Your Profile.
Your email address:
We do not share your email address with third parties, and we will in particular never share your email address with other members of CityFlatmate.
We use your email address to:
- Keep you informed of your membership status;
- Notify you of new messages and other activity regarding Your Profile;
- Point out accounts of other members that might be interesting for you;
- Keep you abreast of news and current affairs regarding CityFlatmate.
Your geographical location and residence:
We will share your current residence to make it insightful to our members whom live or work nearby. We will never share your postcode code with other members of CityFlatmate.
Your location will be shared with other users that have shared their location. Please note that we never share accurate locations with CityFlatmate members.
Your date of birth:
We will use your date of birth to calculate your age, which will be shown on Your Profile.
Photographs, pictures you upload:
When creating Your Profile, it is necessary to upload pictures of yourself and to select a profile picture. The pictures that you upload will be displayed to other members. Profile pictures may also be included in email messages from CityFlatmate to other members, if CityFlatmate considers you to be a good match with that member.
Photographs taken at our events may be used for promotional purposes. In this respect, we will of course consider your privacy. By way of example, we only use such photographs for marketing purposes in other countries than where the event took place.
Browser language and IP address:
We use the data about your browser language in order to address you in a language you speak. Your IP address and time zone settings helps us to determine which events that we organize might be interesting for you.
Your messages:
Your messages are strictly confidential. We only process your messages in order to give you access to your chat-history.
Your customer service history:
If you contact us, we keep a record of your correspondence with our customer service, such in order to optimize our service level towards you.
Non-Personal Data
We may also process Non-Personal Data whenever you interact with our Website or App. This data may include your browser type and version, the type of your computer and technical information about your means to connect to our Websites (such as your operating system and platform, and the utilized internet service providers).
Push notifications from CityFlatmate
If you have given us permission, we will send you push notifications to notify you of new messages and other activity regarding Your Profile. We may also send you push notifications with suggestions of people you might like to live with and events that are organized in or nearby your place of residence.
Third-party service providers
We may need to share Personal Data with third-party service providers to assist us in operating the Website/App and/or to conduct some processing of your information on our behalf.
Payments
To process your payments, we e.g. use third-party services such as Paypal. These third parties are contractually obliged not to use said data for any other purpose than to effectuate the payment.
Generic aggregated (non-personal) data
We may share generic aggregated data with our business partners, trusted affiliates and advertisers. With generic aggregated data we mean fully and irreversibly anonymized data.
Invite friend
If you use the ‘Invite friend’-feature to invite someone to CityFlatmate, we will send an email message to the email address you submitted to us. We won’t share this email address with anyone else. We will tell the recipient that you have asked us to send this message. By choosing to use the ‘Invite friend’-feature you confirm that your friend is happy to receive the email. You also hereby agree to indemnify and hold CityFlatmate harmless from all claims arising out of your messages to any person through CityFlatmate. You must and will not use our ‘Invite friend’-feature to send spam.
Cookies
We may use cookies to enhance your experience when you use our Website and App. Cookies help us to improve our Website and App and to deliver a better and more personalized service. This includes remembering your login details, speeding up your searches, and recognizing you when you return to our Website.
A cookie is a small text file, containing a string of characters that can be placed on your device when you visit a website. This text file uniquely identifies your browser or device. When you visit our Website again, the cookie allows our Website to recognize your browser or device. You can change your cookie settings in your browser, if you don’t want cookies to be sent to your device. Please note that some features or services of our Website may not function properly without cookies. Unless you have adjusted your browser setting so that it will refuse cookies, our system will issue cookies when you log on to our Website.
We use the following types of cookies on our Website:
Technical cookies: these are cookies that are essential for the operation of our Website, they enable you to move around our Website and use our features.
Analytical/statistical cookies: we use these cookies to track visitor statistics. We use these statistics to continuously improve our Website and mailings, and thus offer you relevant content. These cookies also allow us to recognize and count the number of visitors and to see how visitors navigate when they are using our Website. This helps us to improve user navigation and ensure users to find what they need more easily.
Tracking cookies: these cookies monitor clicking behaviour and surfing habits. By means of these cookies we can see whether you click through to our Website.
How do we protect your Personal Data?
We work hard to protect your Personal Data from unauthorized or unlawful access, alteration, disclosure, use or destruction. We encrypt our services using SSL, the data are only accessible through a secret password and digital signatures, and our employees only have access to your data on a need-to-know basis. Unfortunately, the transmission of information via the internet is not completely secure. Although we will take all reasonable measures, we cannot guarantee the security of your data transmitted to our Website and App; any transmission is at your own risk.
Changes to this Privacy Policy
We are constantly looking for new ways to improve this Website. We may update this Privacy Policy from time to time. When we change this Privacy Policy in a significant way, we will post a notification on our Website along with the updated Privacy Policy and ask you to agree to this Privacy Policy before you can continue your use of our Website. We will also notify you via our App, and request you to accept the updated Privacy Policy before you can continue your use of our App.
Your rights
You have the right to :
Request us not to contact you anymore in the future;
Request a copy of the personal information which we have processed about you;
Request us to correct, update or delete your personal information in our records;
Report any misuse of your Personal Data.
If you have any questions, comments or concerns about how we handle your Personal Data, please contact us at hello@cityflatmate.com.
Please note that you can also view, edit or delete your Personal Data by logging into the App. When you delete your account, your personal data will be deleted. We only keep your email-address in order to be able to contact you with regard to payment matters. For internal use, we will keep generic, non-personal data regarding your activity as a member (number of people invited, number of logins, term of your subscription, payment method).
CityFlatmate and the App are exploited by:
The Azura Project T/A